You have an active payment session in another browser, you can not edit the cart contents
Total products products
Show All
Return Policy
In case of discounts higher than 50%, no refunds will be made
In case of discounts higher than 50%, order no cancel will be made
The order cannot be returned if it is not in its original condition, or the order’s accessories are not in its original condition, such as gifts
Order can not be returned if its packaging has been opened
The customer will be charged shipping costs of 25 SAR
The allowed period for product return is 3 days from the date of receiving the request
Return method
Submit a return request by contacting the customer service number on the Contact Us page
You will be contacted by the shipping company to receive the product
After the product arrives and we ensure that it is safe and that the packaging is not opened or the product
The money will be back in your account within 7days
Exchange Policy
In case of discounts higher than 50%, no exchange will be made
No order will be replaced if it is not in the original condition or the order’s accessories are not in its original condition, such as gifts
The product will not be replaced if its packaging is opened or used at all
The replacement fee is free
The allowed period for product replacement is 3 days from the date of receiving the order
Exchange method
Submit an exchange request by contacting the customer service number on the Contact Us page
You will be contacted by the shipping company to receive the product
After the product arrives, it is ensured that it is safe and that the packaging is not opened
You will be compensated with a discount code for the value of the product only, and you can place another order through the site with the desired product
NOTE:
-There is no golden guarantee on perfumes